Shipping policy

Last updated: November 4, 2026

Every order from the Ryan Meetup Store (the "Store") is made after you buy it, then shipped straight to you by our third-party fulfillment partner. Here's what to expect between checkout and your doorstep.

Where we ship

We ship to most of the world. If we can ship to your address, your country will be available at checkout. Shipping to PO boxes and APO/FPO military addresses is available too, though delivery to these addresses may take longer.

Production time

Because each item is made for your order, please allow 2–7 business days for it to be produced before it ships. Production can take longer during busy periods such as the holidays. If your order includes several items, they may ship separately and arrive on different days.

Shipping costs and delivery times

Shipping costs depend on your address and what you order, and are shown at checkout before you pay. We don't currently offer free shipping.

Delivery times also depend on where you are and the shipping option you choose at checkout. Delivery estimates start once your order ships, on top of the production time above, and are estimates rather than guarantees. Carriers may cause delays outside our control, especially during holidays, bad weather, or customs processing.

Tracking

When your order ships, we'll email you a tracking link. You can also check your order's status and tracking any time from Your orders on the Store.

International orders, customs, and duties

Orders shipped outside the United States may be charged customs duties, import taxes, or fees by the destination country. Unless they're collected at checkout, these charges are your responsibility and are usually paid to the carrier on delivery. Customs processing may also add time to delivery. If you refuse a package because of these charges, we can't offer a refund.

Addresses

Please double-check your shipping address before you place your order. Orders go into production quickly, so contact us right away if you spot a mistake; once an order ships, we can't change its address. We can't cover orders sent to an address entered incorrectly.

Lost, stolen, or damaged packages

If your tracking hasn't updated for an unusually long time, your package never arrives, or it arrives damaged, contact us and we'll look into it with the carrier. Packages marked as delivered but missing should first be checked with neighbors, your building's mailroom, and the carrier. For items that arrive damaged, defective, or incorrect, see our return and refund policy.